Cookies

What is a cookie?

A cookie (in web terms_ is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information.  Those cookies are set by us and called first-party cookies.  We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – mainly for advertising and marketing.

You can set your cookie preferences when you arrive at our website, or change them at any time.  For further information, please visit https://www.aboutcookies.org/.

Unless the cookie is a strictly necessary cookie, you can withdraw your consent to our cookies at any time even if you have previously consented.  Although, please do remember that if you do not consent to our non-necessary cookies, parts of our website will not work.

For example, you may not be able to watch our videos or book a stay.  For this reason, we will occasionally send you prompts which allow you to consent to a cookie you have previously rejected.

The table below explains what cookies we use on our website, why we use them and whether they are necessary or non-necessary cookies.  We also state in the table whether a cookie is a “persistent” or “session” cookie.

The difference between the two types is that:

• Persistent cookies remain on your device between browsing sessions.  They are activated each time you visit the website that created that particular cookie.  For example, where a “persistent cookie” is used on a website to remember your log-in details, you will not need to enter those details each time you visit that website.
• Session cookies allow website operators to link the actions of a user during a browser session.  A browser session starts when you open the browser window and finishes when you close the browser window.  Session cookies are created temporarily.  Once you close the browser, all session cookies are deleted.

You can change your preferences at any time…

Cookie settings

 

Our Necessary cookies

These cookies are necessary for the website to function and cannot be switched off in our systems.  They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.  You can set your browser to block or alert you about these cookies, but if blocked some parts of the site will not work.

These cookies do not and never will store any personally identifiable information.

Cookie	Name	Purpose	Persistent/session
Stripe Payment Cookies	_stripe_mid _stripe_sid private_machine_identifier	Fraud detection & prevention with online payments using credit & debit cards.  In order to process payments transactions for our Users, it is necessary for Stripe to collect information about the transaction and the Customer.  To help secure these transactions and minimise fraud, we collect additional information through the use of cookies and other technologies in helping to identify bad actors and prevent them from making fraudulent transactions.	Persistent
Privacy cookies	cookielawinfo-checkbox-necessary cookielawinfo-checkbox-non-necessary viewed_cookie_policy	These help us recall your privacy choices with cookies.  Any changes you make to your privacy consents for cookies are recorded within these cookies.  You can change your cookie preferences at any time and these will update to remember them.	Persistent
Log in cookies	_logged_in_[hash] _sec	These cookies are activated for registered users of the website. They check if you are current logged in user.  Depending on whether you asked your browser to remember your login information when you logged in – the cookies will exist for 14 days as a ‘persistent’ cookie or will only last for the ‘session’.	Either
Test cookie	_test_cookie	This cookie tests to check if cookies are enabled by your web browser or device.  The cookie is only activated when you try to log in or register with the site.	Session

 

Our Non-necessary cookies

Our non-necessary cookies allow for more functionality and allow us to further develop the services we offer our customers.  With the exception of Bing, Facebook and Remarketing – these cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.  They help us to know which pages are the most and least popular and see how visitors move around the site.  All information these cookies collect is aggregated and therefore anonymous.  If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

For the Bing, Facebook and Remarketing (Google) cookies – these cookies will help us target advertising more effectively.  These cookies may also be set through our site by our advertising partners.  They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.  They do not store directly personal information, but are based on uniquely identifying your browser and internet device.  If you do not allow these cookies, you will experience less targeted advertising.

Cookie	Name	Purpose	Persistent/session
Google Adwords Conversion Tag	Google Adwords	To establish whether our advertising on third party websites, including Google websites, drove you to our website and which pages you then viewed.	Persistent
Google Analytics	_ga _gid _utma _utmb _utmc _utmv _utmz	These cookies are used to collect anonymous information about how visitors use our site. We use the information to compile analytical reports which help us improve our website. The cookies collect information such as the number of visitors to our website, how they arrived there (e.g. directly from the internet or through linking from another website) and tracking which webpages they visited. Cookies are anonymous to us until the point of signing in or booking.	Persisten
Google Maps		We will embed Google Maps content onto the website, Google will then track your usage of maps, your IP address and location.	Session
Facebook	_fbp	To establish whether our content and advertising on Facebook drove you to our website and which pages you then viewed.	Persistent
Bing	_uetsid	To establish whether our advertising on Bing, drove you to our website and which pages you then viewed.	Persistent
Remarketing	Google	To track your behaviour on our website so that we can tailor our advertising towards your interests.	Persistent

 

I have a question…

If you have any queries, please get in touch with us.

 

Last updated: 23 January 2021