Terms and conditions

Please read our website terms and conditions carefully – they set out the basis on which you can use our site.  By using our website, you confirm that you accept these terms and conditions and that you agree to comply with them.

These terms and conditions apply to www.ospreycottages.co.uk and do not apply to your accommodation booking.  A separate set of terms and conditions will exist for your booking.

Who are we?

We are Osprey Holiday Cottages, and we operate this website.

You can contact us by phone on 01305 818118 or by email at [email protected].  You can also send us a message here.

We are a trading name of Snell Mitchell & Co. Ltd., a company registered in England & Wales with Companies House, registration number 08467682.  Our registered office is 7 King Street, Weymouth, DT4 7BJ.  The name and logotype Osprey Holiday Cottages, is a registered trade mark.

Using our web site

You can use this website for your own personal, non-commercial use and you may draw the attention of other individuals to content posted on our website.  You must not use any part of the content on our website for commercial purposes without obtaining our consent in writing.  We can’t guarantee that the website will stay the same – we might change or remove it from time to time.

You will need to register to use the ‘My Account’ part of this website and to book a stay directly with us.  You will be asked for your email address and a password and you must ensure such details are kept confidential and secure.  You will be responsible for any access to the website by anyone using your log-in details.  You may book a stay at one of our properties using one of our partner booking websites.

This website and its contents are protected by intellectual property rights, and either belong to us or are licensed to us to use (including pictures submitted by owners of accommodation and reviewers).  You may not copy or use them without our consent in writing.

You may print or download content from this website for your own personal use or copy the content to other individuals for their personal information provided that no content is modified in any way.  You must also remember to show our copyright and trade marks in all copies and acknowledge that the content came from this web site.  You must also let the recipients know these terms and conditions and ensure they are aware of these restrictions.

Your use of this website is also subject to our Privacy policy setting out the terms on which we process any personal data we collect from you, or that you provide to us; and
our Cookie policy setting out information about the cookies we use on our website.

We may also withdraw your access to all or any part of the website at any time without notice for business and operational reasons.  You are responsible for configuring your information technology, computers and platform to access our website.  You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful.  You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site.  You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.  We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them.

Our liability to you when using the website

These terms and conditions do not exclude our liability (if any arises) to you for personal injury or death resulting from our negligence, fraud or any matter which it would be illegal for us to exclude or attempt to exclude our liability.  Different limitations and exclusions of liability will apply to liability arising from bookings made via this and any of our booking partner websites.

We cannot and do not guarantee that this web site will be compatible with all or any hardware or software that you use, or that it is secure or free from bugs or viruses.  We also can’t guarantee that it will be available at a specific time or that it will always be accurate and up-to-date.  We always try to update our website as soon as material information changes.

The information on this website is given for general information and interest purposes, and you should not rely on it.  We are only liable to you for losses which you suffer as a direct result of our breach of these terms and conditions, and shall have no liability in connection with the use, inability to use, or results of the use of our website, any websites linked to it and any materials posted on it, or for any indirect or consequential loss or damage.

We provide our website to you for your own private use and we are not responsible to you for any loss of revenue or profit, loss of business, business interruption, loss of business or opportunity, or any wasted management or office time.  You may have other rights granted by law, and these terms and conditions do not affect these except if the two are inconsistent.  If this is the case, these terms and conditions will override any other rights which you may have, unless this is not permitted by law.

Links to other websites

We may link to other websites such as partner sites or social media.  When we do this, we will try and make it as clear as possible that you are leaving our website.  We are not responsible for these websites in any way, and do not endorse them.  You should check their terms and conditions and privacy policy when you visit them.

You may only link to this website from another website if you display it ‘as is’ without any borders, frames or decorations.  You must also comply with all relevant laws and regulations on the website you are link from and must only do so in a way that does not damage our reputation (or take advantage of it).

Remember, we appreciate you linking to us but this does not imply any form of endorsement with your or any other website, product or service.

General information

These terms and conditions only deal with your access to this website (www.ospreycottages.co.uk).  As stated above, any other bookings are subject to separate terms and conditions.

Please note that we may not necessarily keep a copy of these terms and conditions.  We advise you to print a copy of them for your information in the future.  We amend these terms and conditions from time to time and without notice.  Every time you wish to use our website, please check these terms and conditions to ensure you understand the terms and conditions that apply at that time.

Our contract and all communications between us will be in English.  Headings provided for these terms and conditions are provided for convenience only.

Disputes about these terms

If you have any complaint about this website, you can contact us by email or by phone as indicated on the Contact us page and we will try and resolve it as soon as possible.  If we have a dispute regarding your use of the website or these terms and conditions, the courts will use English law to determine that dispute.

If you wish to take legal action against us, as we are a UK company, you should do so in the English and Welsh courts only, except that if you are a resident of Northern Ireland or Scotland you may also be able to bring proceedings in those courts.

If, in the course of any dispute, any of these terms is deemed to be invalid, void or for any reason unenforceable, then that term shall be deleted from these terms and conditions and will not affect the validity and enforceability of the remainder of these terms and conditions.

 

Last updated: 25 January 2021

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